Understanding millennials financial needs

Newcastle Strategic Solutions and its parent, Newcastle Building Society, have partnered with Northumbria University's Business Clinic scheme, which enables students to replace their dissertations with collaborative real life projects for regional businesses.

Students will be working with the Business Transformation team at Newcastle Strategic Solutions to produce a report on what their peers expect from modern financial institutions.

Business & Economics undergraduates Jamie Hepworth, Robbie Taberner, Will Mather and Jack Stevenson are undertaking a six month review of Millennials' expectations of retail savings providers. The detailed report will be used to help inform how we can tailor our services for younger adults.

Phil Grand, Managing Director at Newcastle Strategic Solutions, said: "We are delighted to collaborate with Northumbria University to gain the students' valuable input. This piece of work will be critical to us developing services and systems that support the advancing needs of this very important generational demographic.

Millennials have more choice of financial products than ever before, but with more choice, there can be more ambiguity. Our transformation team are responsible for improving our business by optimising and developing our processes and technologies. The students' report will support the continued development of services that help our clients serve the needs of millennials and thrive in a digital future."

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